By entering your personal information through the diary, website, services, applications, software, operating manuals and user instructions provided by TickedIt or its licensors (collectively the "Service"), you accept that we may retain your information and it may be held by TickedIt or by any third party company which processes it on our behalf.
When you use the Site or the Service, we may ask for information such as your name, e-mail address, contact details and, if you sign up to the Paid Service (as defined in our Terms of Service), your bank account, debit card or credit card details. We may retain this information so that we can recognise you as a registered user and deliver the Service subscribed for.
We may keep a record of your use of the Service to help us deal quickly with any problems you may experience with the Service and to improve the Service. We may also keep a record of any e-mail correspondence you send us. Telephone calls made to any customer service helpline we may provide may be recorded for monitoring and quality control purposes.
All the information we collect via the Site or through correspondence with you is used to operate and improve the Service.
We may use the information you supply us with to enable third parties to carry out technical, logistical or other functions on our behalf.
We may conduct market research including statistical analysis of customer behaviour which we may disclose to third parties in depersonalised, aggregated form.
We may provide you with periodic communications (this may be by post, telephone, SMS, e-mail or as part of delivery of the Service to you) about features, products, services, events, promotions and special offers. Please let us know if you would prefer not to receive these communications.
We may make enquiries about you including searching your records held by organisations such as credit reference agencies. We may also check your details held by fraud prevention schemes.
If you default on payments, we may disclose your relevant details to debt collection agencies.
We may also use your personal information to prevent and detect fraud or abuses of the Service.
We may use your information to comply with any requirements imposed on us by law or court order.
We will not share your information with anyone else to enable them to send you direct marketing unless you agree otherwise. However, there are circumstances where it is necessary for us to share personal information in order for us to provide our users with the Service. At all times where we use or disclose your information it will remain secure.
The only circumstances where we may share some of your information with others is when we are required to do so by law, in order to administer delivery of the Service to you, to our suppliers and service providers who process data on our behalf in the United Kingdom, and abroad, inside or outside the European Economic Area, and where required for business succession reasons.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to log out when using a shared computer.
The Data Protection Act 1998 (the “Act”) gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.